Support
The quickest way: open Support in the app and write to us. A person answers, usually within a day, and you'll get a notification when we reply. You can also email farmingappsmailer@gmail.com.
We can help with the app. For anything about a dam's or a litter's health, call your vet.
Your records
- New phone: install Whelping Log and sign in with the same account; your kennel comes back.
- No signal: keep going. Changes are saved on the phone and sync when you're back online; the cloud badge at the top shows how many are waiting.
- Deleted something by mistake? Settings → Recently deleted brings back dams and litters.
Subscriptions
- Cancel on Android: Google Play → profile → Payments & subscriptions → Subscriptions → Litter & Whelping Log for Dogs → Cancel.
- Cancel on iPhone: Settings → your name → Subscriptions → Litter & Whelping Log for Dogs → Cancel Subscription.
- Cancel at least a day before a free trial ends and you won't be charged.
- New phone: sign in to the same Google account (Android) or Apple ID (iPhone) and tap Restore purchases on the Pro screen.
- Refunds are handled by Google Play or Apple.
Deleting your account and data
In the app: Settings → Delete account. Can't sign in? See how to delete your account.